Tuesday, December 2, 2008

Urgently Required Service Analyst for one of the Diversified chemical company (Client of top 5 BPO)

We have openings for Service Analyst in Headquartered in Michigan, USA, diversified chemical company that believes in a mission to constantly improve what is essential to human progress by mastering science and technology.

Exp.: 1 - 5 yrs

Location: Mumbai

Key responsibilities of this job include:

- Maintaining/Populating Availability and Performance Workbooks, Exchange Workbook and Applications in Red
Scheduling Future BAC {Business Availability Center = Topaz} and SiteScope {monitors Infrastructure Servers} Events
- Complete basic BAC administration activities; managing BAC User accounts, creating alerts and reports
- Manage functional mailbox requests
- Provide tactical support by doing profile status checks and problem identification
- Achieve technical expertise in BAC business process monitor administration
- Support the team for adherence to defined repeatable processes
- Work with Functional Specialist(s) to address time sensitive requests


2 shifts: 10:00Am to 7:00PM and 1:00PM to 10:00PM IST

Should be well versed with the following:

· Application design, development and support experience a plus.

· Microsoft Office products (Word, Excel, PowerPoint, IE, etc) experience required

· VB, HTML, C++ and SQL Server experience.


VB, VB.net is mandatory.


Interested candidates kindly mail your updated Profile / CV in a word format along with the following details: asap on vidya@srcorporate.com


1. Current CTC
2. Expected CTC
3. Notice Period
4. Current Location
5. Relocation (Yes/No)
6. Total years of experience
7. Skills / Expertise
8. Passport details
9. Do you hold any visa?
10. Professional references -Two (Name, Designation, Company & Contact)

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